Our Delivery Service
When you buy furniture from Gloucester & Worcester Furniture, we'll ensure that your purchases reach you quickly and safely with our Premium ‘white glove’ delivery service.
Our own two man specialist delivery team will deliver your order, take it to the room of your choice and fully assemble the furniture.
They will demonstrate the product for you and check everything is as you want it. They will even take the packaging away with them, it’s all part of the service.
Premium delivery service is free within a 50 mile radius of either store, and on all orders over £299 between 50 & 75 miles. For any orders outside this area please contact the store for a quote.
Estimated delivery times are made in good faith, based on information received from our suppliers.
The company cannot be held responsible if the dates are not upheld.
Once the items arrive we aim to deliver your furniture to you within two weeks, but in most cases within a week.
We can offer a morning or afternoon delivery slot.
It is the customer’s responsibility to make sure that the furniture they select will fit into their home and that access is sufficient to execute delivery.
For peace of mind we offer a home site survey to check access to the property and that your furniture will fit.
Please contact the store for details.
Any structural alterations to the property such as removal of windows, doorframes, or labour to gain access for the delivery will be the responsibility of the customer.
Please make us aware of any unusual situations, such as traffic restrictions or internal lifts or stairs.
It is always helpful and will enable us to foresee and overcome any delivery problems.
If a delivery is missed or is un-successful, a re-delivery fee may be charged.
Store Collection Information
If you have chosen to collect your furniture, please contact the store prior to collection to check it is in stock and available.
Some items may have to be transferred from our warehouse so may take 2-3 days to get to your store.
Please check the opening times to save a wasted journey.
To avoid any delay when collecting your order, please bring a copy of your order and some identification.
We also offer a furniture disposal service - please see below.
Our Recycling Service
We do offer a service to take your old furniture away on a like for like basis for a small fee of £50.00,
however as it is our company policy to ensure where possible old furniture and
packaging materials are recycled and we like to encourage our customers to donate their old furniture to local charities of their choice.